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Terms & Conditions

Terms and Conditions

 Orders are accepted and goods supplied by us as per following terms and conditions:


All prices, whether quoted or given in our catalogues or prices lists are ex works only, and are subject to alteration without notice. We reserve the right to invoice goods at the applicable prices at time of dispatch from our facilities.


All prices are subject to V.A.T. applicable at time of dispatch.


We take no liability whatsoever in cases of non-delivery or delayed delivery. Deliveries offered ‘ex-stock’ are subject to the goods being unsold at the date of the receipt of the customer’s order.

Terms of Payment

Prices are strictly NETT for 30-day payment for all credit accounts established with Scimart and no deduction can be allowed. The Prices are NETT for all non-credit accounts and are payable at the time of placing the order. Thereafter the Seller shall be entitled to recover interest on any unpaid amounts at 8% above the base rate of the Barclays PLC ruling at the date the purchase price is due. Goods remain the property of the Scimart until payment in full is received.

Stock Availability

If for some reason we do not have an item you require, then we will send you all the goods we do have in stock and the remaining will sent as soon as they become available, carriage free.


Scimart reserves the right to make a charge for carriage. We charge £6.50 for a box of 25 kgs (volume or weight, whichever is higher) for all UK mainland addresses. Delivery to Northern Ireland is subject to a charge of £14.99. Isle of Man, Scottish Islands, Channel Islands, Scilly Isles and AB, FK, HS, IV, ZS, KW, PH, PE & PA postcodes will be charged at cost. Please call 01978 810871 for a price prior to placing your order.

Carriage Surcharge

Certain chemical or pack sizes can only be transported by specialist ADR qualified drivers. These items attract an additional surcharge of £6.50


Users are advised to test and examine goods and/or to exercise special care in cases where the use and/or storage of the goods involve danger to persons and/or property. No condition is made or to be implied, nor is any warranty given or to be implied as to the life or wear of the goods supplied, or that they will be suitable for any particular purpose or for use under any specifications.

Sale of Chemicals & Poisons

The sale of listed poisons is restricted by the Pharmacy and Poisons Act (1933) and by the Poisons Rules. We supply poisons only to persons requiring them for scientific education or research. For the purchase of these poisons written order on user’s official order from signed by the purchaser, stating his name, address, trade, business or profession and purposes for which the poison is required. We do not supply private individuals with chemicals or poisons and do not dispatch to a residential address.

Cancellations & Returns

Customers must contact Scimart within 30 days of delivery to obtain authorization to return any Goods received by them. Any Goods returned by the Customer without prior authorization from Sci-mart will not be credited. Scimart reserves the right to charge the Customer a minimum of £12 to cover any collection it may incur because of a customer ordering error. Customers must return all products unused and in their original boxes and packaging, including any manuals, software or accessories or any promotional material(s) supplied with the products. Computer software and consumables (discs, cartridges, cassettes etc) can only be returned if the original packaging is unopened and any seals intact. Any failure to follow these guidelines may invalidate the claim. Scimart cannot accept returns on products that are made to customer specific orders, assembled prior to delivery, unless they are faulty. **Collection charges for Chemicals ordered in error may be subject to a quote. Fill the Return Application form here.

Product Descriptions

In accordance to Trade Descriptions Act 1968, all descriptions, illustrations etc. are intended to present a general description of the goods offered. However, due to our policy to continuously improve goods and features, whenever possible, specifications are subject to modifications/alterations without prior notice. We accept no responsibility for any loss caused by such modifications/alterations having been made, provided the altered product is of comparable quality.

Damage and/or Loss in Transit

No responsibility is accepted for breakage or loss in transit when goods are forwarded by carriers. The carriers concerned and ourselves must be advised of all breakages in writing three days of the receipt of the goods and any packing material must be retained with the goods pending inspection by the carrier and/or ourselves. In the event of non-delivery both the carriers and ourselves must be notified in writing within fourteen days of date of advice or dispatch. When consignments are forwarded by our own transport, no responsibility for breakage is accepted unless we are advised in writing within three days or receipt of goods.

Shortage or Errors

No claim can be entertained unless we are notified in writing within five (5) days of receipt of goods.

Quantity Rates

Quantity prices only apply to orders for the specific quantity or more for which a quote is approved at Scimart. Pack prices apply only to single/multiple packs.

Quotations and Invoices

Quotations are subject to confirmation at the time of the receipt of the order. We reserve the right to amend any accidental errors/omissions on quotations or invoices. Wherever possible, we will hold prices on quotations valid for a period of 60 days.


Please contact our sales team before returning any items. Goods that have been ordered in error are subject to a 5% restocking fee and are to be returned at the customers expense, all goods are to be returned with their original packaging.

Confirmation Orders

Telephone orders are welcomed but we prefer not to confirmation orders to avoid possible duplication of orders. If a written confirmation  has to be sent  please mark it clearly “confirmation”

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